Chinese you for posting on HP Support Community.ĭon't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:įirstly, perform Windows Update and HP Support Assistant: (do not skip any troubleshooting steps if you feel steps are repeating).Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.